PagerDuty Alert
The PagerDuty Alert Method enables triggering alerts through PagerDuty to notify Nobl9 users whenever an incident is triggered.
Authentication
PagerDuty requires specifying the Integration Key that allows it to send you an incident alert. For more details on how to obtain the Integration Key, go to Services and Integrations | PagerDuty Documentation.
Configuring the PagerDuty Alert Method
You can configure your PagerDuty Alert Method directly in the Nobl9 UI, or by applying a YAML file in sloctl
.
Nobl9 UI
To set up the Alert Method in the Nobl9 UI, follow these steps:
- Navigate to Integrations > Alert Methods.
- Click the
button.
- Click the relevant Alert Method icon.
Then, in the PagerDuty Configuration Wizard:
Enter the Integration Key (mandatory).
For more information, refer to the Authentication section.- Select a Project.
Specifying a Project is helpful when multiple users are spread across multiple teams or projects. When the Project field is left blank then object is assigned to projectdefault
. - Enter a Display Name.
You can enter a friendly name with spaces in this field. - Enter a Name.
The name is mandatory and can only contain lowercase, alphanumeric characters and dashes (for example,my-alert-method-name
). This field is populated automatically when you enter a display name, but you can edit the result. - Enter a Description.
Here you can add details such as who is responsible for the integration (team/owner) and the purpose of creating it. Configure Alert Resolution feature for PagerDuty:
- For PagerDuty alerts, users can select the checkbox in the Alert Resolution section on PagerDuty Alert Method wizard.
- With this feature enabled, Nobl9 will send a notification after the Cooldown period is over.
- Optionally, you can add a message that will be attached to your 'all clear' notification.
cautionThis feature is only available for PagerDuty Alert Method
- Click the Add Alert Method
YAML Configuration for PagerDuty Alerts
- YAML
- Example
Here’s a general specification for adding a Pagerduty Alert through YAML:
apiVersion: n9/v1alpha
kind: AlertMethod
metadata:
name: string # Name of the Integration
displayName: string # optional
project: default
spec:
description: string #optional
pagerduty:
integrationKey: # pager duty integration key
Here’s an example of Pagerduty configuration through YAML:
apiVersion: n9/v1alpha
kind: AlertMethod
metadata:
name: pagerduty-notification
displayName: PagerDuty notification
project: default
spec:
description: Sends notification to PagerDuty endpoint
pagerDuty:
integrationKey: "12345678901234567890123456789012"
Configuring sendResolution
for PagerDuty - YAML
It is possible to configure the PagerDuty AlertMethod to send additional messages to PagerDuty to resolve the incident. This can be configured by adding an optional section sendResolution
to your PagerDuty YAML configuration.
sendResolution
feature for PagerDuty adheres to the following rules:
If you added the section
sendResolution
in your YAML configuration, then notification is sent to resolve an incident in PagerDuty.By default
sendResolution
isnil
. This means that the all-clear notification is not sent by default.sendResolution[ ]:message
- string, optional.- If you provide value for this field, it is attached to the summary of incidents resolution.
noteOnly PagerDuty supports sending all-clear to the external system. For other AlertMethod types, this section is ignored.
Here's an example of the sendResolution YAML configuration for PagerDuty:
apiVersion: n9/v1alpha
kind: AlertMethod
metadata:
name: pager-duty-notification-sending-resolution
displayName: PagerDuty notification
spec:
description: Open new Incident with "Nobl9 Test" service
pagerDuty:
integrationKey: "[secret]"
sendResolution:
message: Alert is now resolved
Sending Notification for a Resolved Alert to PagerDuty
If you configure the PagerDuty Alert Method to send all-clear, an additional message is sent to PagerDuty service to resolve the incident.
- PagerDuty UI:

- PagerDuty events API:

:::note The all-clear message is sent for both Alert statuses: Canceled or Resolved. :::
Testing the PagerDuty Alert Method in the UI
- Navigate to Integrations > Alert Methods.
- Follow the process outlined above to add the Alert Method in the Nobl9 UI: complete the steps in the Create Alert Method wizard, and Click the Add Alert Method
- On the Details screen, click the Test button in the upper-right corner. If the configuration is correct, Nobl9 will display the following message next to the button:
Test completed successfully!
If the configuration is incorrect, Nobl9 will provide an error message with relevant details. The content of the error differs depending on the Alert Method channel.
- Navigate to Integrations > Alert Methods.
- Find the Alert Method you want to test in the list, and click it.
- On the Details screen, click the Test button in the upper-right corner.