MS Teams alert method

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The MS Teams alert method sends alerts through MS Teams to notify Nobl9 users whenever an incident is triggered.

Authentication

Webhook URL

Action required: MS Teams webhook-based connector update

Microsoft is retiring its Office 365 Connectors service, impacting webhook integrations with MS Teams. To ensure continued functionality, update the URLs for all webhook-based connectors.

The entire Office 365 Connectors service in MS Teams will be retired at the end of 2025. It is recommended migrating your webhooks to the Workflows app within MS Teams.

MS Teams Webhook URLs

To set up the MS Teams integration, you’ll need to provide an MS Teams Webhook URL. This allows you to send an automated notification to a channel of your choice. For details, see MS Teams documentation.

MS Teams Workflow URL

To set up the MS Teams integration, you’ll need to provide an MS Teams Workflow URL.

Follow the steps below to create the Workflow URL:

1. In Microsoft Teams, click on Workflows from the sidebar.

2. Choose the template “Post to a channel when a webhook request is received.”

3. Enter a name for your flow in the Flow name field.

4. Specify Team and Channel:
   • Select the team and channel where notifications will be sent.

5. Click Create Flow to finalize the setup. Once the workflow is created, you can copy the webhook URL provided.

6. If you encounter issues, verify that your configuration matches the screenshot below.

Adding the MS Teams alert method

You can add the MS Teams alert method directly in the Nobl9 Web application.

Alternatively, utilize the SLOs-as-code approach by:

• Applying an alert method YAML configuration with the sloctl apply command.
• Configuring the MS Teams alert method definition programmatically using the Nobl9 Terraform provider.

Nobl9 Web

To set up the alert method in the Nobl9 UI, follow these steps:

1. Navigate to Integrations > Alert methods.
2. Click .
3. Select MSTeams.

4. Enter the URL (mandatory).
   This is your MS Teams Workflows URL. For more information, refer to the Authentication section.

5. Select a Project (mandatory).
   Project is a way to organize your Nobl9 resources and manage access to them.
   When Project is skipped, Nobl9 uses the default project.
6. Enter a Display Name (optional).
   Spaces are allowed.
7. Enter a Name (mandatory).
   The name is mandatory and can only contain lowercase, alphanumeric characters, and dashes (for example, my-alert-method-1). Nobl9 duplicates the display name here, transforming it into the supported format, but you can edit the result.
8. Enter a Description (optional).
   Provide extra details about it, its purpose, responsible persons, etc.
   Up to 1050 characters.

9. Click Add alert method.

YAML configuration for MS Teams alerts

YAML

General YAML sample for MS Teams alert method

apiVersion: n9/v1alpha
kind: AlertMethod
metadata:
  name: string # Mandatory
  displayName: string # Mandatory
  project: string # Mandatory
  # Optional
  # The key value: only alphanumeric characters, `-`, `_`, or `.` are allowed.
  # The key value must start and end with an alphanumeric character.
  # An optional DNS subdomain prefix followed by `/` is allowed.
  annotations:
    key: value
spec:
  description: string # Mandatory
  msteams:
    url: string # Mandatory, requires https://, secret field

Example

Working YAML sample for MS Teams alert method

apiVersion: n9/v1alpha
kind: AlertMethod
metadata:
  name: teams
  displayName: Teams Alert Method
  project: default
  annotations:
    area: latency
    env: prod
    region: us
    team: sales
spec:
  description: Example Teams Alert Method
  msteams:
    url: https://meshmark.webhook.office.com/webhookb2/123@321/IncomingWebhook/123/321

The only field that is specific to MS Teams is url. This field is kept secret and will be replaced with the [hidden] string when returned from sloctl. The https:// prefix is required.

Testing the MS Teams alert method in the UI

You can test alert methods for all notification services supported by the Nobl9 platform through the UI.

To verify the correctness of your alert method configuration:

1. Navigate to Integrations > Alert methods.
2. Click the required alert method.
   Its Details page opens.
3. Click Test under the alert method name:
   
   
   • When the configuration is correct, Nobl9 displays Test completed successfully! under the button.
   • Otherwise, the Test failed message appears. It contains the details of incorrect settings.

Useful links

Check out these related guides and references:

MS Teams alert methodTerraform provider